MARDELTUR 2017
June 2017, Viñales, Pinar del Rio, Cuba
CREST partnered with the University of Pinar del Rio's Centro de Estudios de Gerencia, Desarrollo Local y Turismo (GEDELTUR) to host a three-day sustainable tourism and marketing workshop as part of the larger 2nd International Congress on Marketing, Local Development and Tourism (MARDELTUR) 2017. CREST identified and supported 10 international experts to participate, supported 8 Cuban speakers, and covered the costs of certain other components. The sustainable tourism workshop featured eight panels with presentations on topics ranging from agritourism, nature-based tourism, and travelers' philanthropy to cruise tourism, urban and cultural tourism, marketing, and quality and sustainability standards.
Presentations (in English and Spanish):
Panel 1: Sustainable Tourism
- Samantha Hogenson
- Amos Bien
- Julie Regan
- Jorge Freddy Ramírez Pérez
Panel 2: Agritourism
- Todd Comen
- Iverilys Pérez Hernández
Panel 3: Nature-based Tourism
- David Leventhal
Panel 4: Cruise Tourism
- Martha Honey
- José Luis Perelló Cabrera
- Pedro Perera Ruiz
Panel 5: Cultural & City Tourism
- Evelina Cardet Fernández
Panel 6: Tourism & Quality
- Ernesto Batista Sánchez
- Ivis Taide González Camejo
- 1) Management of Design Quality of Catering Services at the Club Amigo Atlantico Hotel in the Holguin Destination
- Gestión de la Calidad del Diseño del Servicio Restauración en el Hotel Club Amigo Atlántico del Destino Holguín
- 2) The Quality of the Service Design Evaluated by the Intenal Customer: The Case of Gaviota Tours
- La Calidad del Diseño de Servicios Evaluada por el Cliente Interno: Caso GAVIOTATOURS
Panel 8: Tourism & the Environment
- Michelle Rutty
- José Luis Gerhartz Muro
- James R. Barborak
